Returns policy

WHAT can be returned?
All our products returnable within Australia.

WHEN do items need to be returned by?
Within 30 days from purchase date.

WHERE do items need to be returned to?
PO Box 267, Warrandyte, Victoria, 3113

HOW do customers return items?
By post, please include original Invoice payment receipt for proof of purchase.

SHIPPING for returns?
Return postage/freight is the responisbility of the customer.

CREDIT for returns?
Please allow approximately 14 days for assessment of the product to be approved for replacement or full refund.

Instore return option?
Please call our office prior to sending the item so that we can talk to you about the process for further discussion.

Packing materials?
Items need to be in orginal packaging for returns